Frequently asked questions.
Everything you need to know about Isara. Still stuck? Email hello@isara.ai.
Does Isara integrate with our existing tools?
Yes - Isara connects in minutes to tools like Intercom, Salesforce, Zendesk, HubSpot, Slack, email, Jira and Gainsight. Setup is quick, simple and secure, with no heavy onboarding.
Can Isara handle our volume of conversations?
Yes. Whether you handle hundreds or millions of conversations, Isara scales to deliver real-time insights across all of them.
Can I export data from Isara?
Yes - your data is always yours. Export reports and analytics at any time, easily and securely.
How quickly can we get started?
Integration typically takes a few minutes, and you see actionable insights immediately - no complex configuration.
What makes Isara different from other analytics platforms?
Isara does not just measure satisfaction - it proactively spots risks, recommends specific improvements, and turns support into a tool for growth.
Is my data secure with Isara?
Security and privacy are built into everything we do. Your data is protected with industry-leading encryption and compliance practices, and access is read-only.
How does Isara use AI?
Isara combines proprietary machine-learning models with large language models to analyse every conversation - detecting frustration, predicting satisfaction, identifying risks and generating recommendations.
Do we need any AI expertise to use Isara?
Not at all. Isara is fully self-served - no data science or AI setup required.
Does Isara replace our existing analytics tools?
No - it complements them, adding the qualitative signal from conversations that metrics alone miss.
Can Isara alert us to customer risks automatically?
Yes. Pulse monitors your conversations in real time and flags accounts showing frustration, risk or unusual activity before they escalate.
How much does Isara cost?
Isara offers a free 30-day trial, after which you choose a plan that fits your team size and needs. See our pricing page for details.
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