Find the customers who are about to leave. Free, in seven days.
No demo, no deck, no credit card.
Connect Intercom, Zendesk, HubSpot or Gorgias read-only. Ten minutes. Seven days later we walk you through every account that is signalling churn in your support conversations, the revenue attached, and what your team is missing.
What you get
Ranked, with the reasons written down
Our software reads 100% of your support conversations, not a sample, and scores each account Critical to Low from what customers actually say: cancellation and downgrade requests, repeated complaints, rising frustration, payment failures, escalations.
So the list you get is the accounts that need a call this week, not a usage proxy that misses the unhappy ones.
The money attached to each account
Each flagged account comes with its revenue, so the walkthrough starts with the biggest saves and you can put a number on what the audit found.
So you protect revenue, not just tick off saves.
Thirty minutes with a founder, yours to keep
On day seven a founder takes you through what we found, what your team is missing and what to do about it. The findings are yours whether or not you carry on.
So you leave with a prioritised list either way.
How it works
Fill in the form below
We reply within one working day with a connect link. Two minutes.
Connect your helpdesk read-only
Intercom, Zendesk, HubSpot or Gorgias. No engineering, no export. Revoke at any time; we never contact your customers. Ten minutes.
Findings review on day seven
A founder walks you through every at-risk account, the revenue attached and what to do next. Then you decide. Thirty minutes.
Request your audit
Read-only access, revoke any time. We never contact your customers. You will hear from Jon or Florian within one working day.
Questions about the audit
Is it really free?
Yes. The audit and the findings review cost nothing. If you want to keep Isara running afterwards, plans start at $49 a month.
What do you need access to?
Read-only API access to your helpdesk. Conversations are scored inside Isara and nothing is sent to your customers. You can revoke the connection at any time.
Who is this for?
Customer Success and Support leads at SaaS and ecommerce companies with a few hundred to a few thousand accounts, on Intercom, Zendesk, HubSpot or Gorgias.
What did the last audit find?
Three in every hundred accounts were signalling churn in support conversations and nobody had flagged them.
Seven days from now you will know who is leaving.
Free audit, read-only connection, findings you keep.