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Florian Baptiste 05/08/2025 Florian Baptiste 05/08/2025 Understanding Escalations in Customer Support: Key Industry Patterns & Trends Read More
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Florian Baptiste 05/06/2025 Florian Baptiste 05/06/2025 How Fast is Fast Enough in Customer Support? Read More
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Florian Baptiste 28/05/2025 Florian Baptiste 28/05/2025 How to Identify Early Signs of Customer Frustration Using Analytics Read More
